Report an Issue

Experienced a problem? Let us know and we'll fix it right away.

How to Report

Please provide details about the issue you encountered:

  1. Your transaction ID (if applicable)
  2. Date and time the issue occurred
  3. What went wrong and expected outcome
  4. Screenshots or relevant details

Report Methods

📧 Email

support@winex.africa

💬 WhatsApp

+234 (0) 810 362 8512

We Guarantee

  • ✓ Acknowledgment within 1 hour
  • ✓ Investigation within 24 hours
  • ✓ Resolution or update within 48 hours

Contacts

Let’s Get You Paid — Fast.

support@winex.africa

+234 (0) 810 362 8512

Naze, Owerri, Imo State, Nigeria

WIN Exchange Global

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Exchange Services

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WIN Exchange is a financial institution registered under the Corporate Affairs Commission (RC: 1899704).

We are recognized by the Federal Government of Nigeria, all trading and exchange are legal and ensured.

We do not partake in the use of funds, but act as a financial exchange provider.

We operate strictly as a digital exchange — no investments, no ROI schemes.

We do not store your private data. We never request PINs, OTPs, or logins.

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